Frequently Asked Questions

Find answers to our most common questions about coffee, subscriptions, and shipping. Need more help? Contact our team at support@brewtopicoffee.com

50K+
Coffee Enthusiasts
120+
Artisan Partners
1M+
Cups Brewed
99.8%
Customer Happiness
We are a curated marketplace and guide for specialty coffee. You can shop individual coffees or take our personalized coffee quiz to receive tailored recommendations. Our subscription service is flexible, allowing you to discover new coffees or have your favorites delivered on a schedule that fits your life.
Absolutely. All coffees in our marketplace are available for one-time purchase. Subscriptions are optional and offer perks like free shipping, exclusive releases, and discounts.
You have full control. Log into your account on our website, navigate to "My Subscriptions," where you can pause, modify (change frequency, coffee, or quantity), or cancel your subscription at any time. There are no commitments or hidden fees.
We offer free standard shipping (3-5 business days) on all subscription orders and orders over $35. Expedited shipping (2 business days) is available at checkout for a flat rate.
We work directly with roasters who roast-to-order. All coffee is shipped within 48 hours of roasting, ensuring peak freshness when it arrives at your door.
We partner directly with over 120 family-owned farms and artisan roasters. Every bean must meet our rigorous standards for quality, sustainability, and ethical sourcing. We prioritize transparent trade practices and sustainable farming methods.
Our quiz analyzes your flavor preferences (like chocolatey, fruity, or bright), brewing method, roast level preference, and caffeine tolerance. Our algorithm and coffee experts then match you with coffees from our curated selection.

Still Have Questions?

Our coffee sommeliers and customer care team are here to help you find your perfect brew.